Built for how Europe buys AI.
European buyers ask for transparency, human oversight, and decisions you can check for yourself. SalesSynq was designed to those principles rather than retrofitted to them.
It bans some workplace inference outright and asks for transparency, human oversight and records your reviewer can inspect. In practice that means your DPO now reviews the sales tools you buy, before you get to use them. SalesSynq publishes its answers up front: a preliminary classification, a code-anchored control map, and counsel review pending.
Why is this harder in Europe than it should be?
Because two clocks run at once. Your deals slip on the sales clock — a buyer goes quiet in week three, a close date moves for the fourth time, a renewal stops being mentioned — and the tool that would have caught it runs on the review clock, which is measured in quarters. By the time the answer arrives, the quarter it would have saved is closed.
You should not have to find out in the QBR. You should not have to choose between a number you can defend and a review your DPO can sign. And you should not be the person explaining to the board that the renewal went quiet in March, was noticed in June, and that the software which would have flagged it was still in legal.
SalesSynq spots at-risk deals early and tells your team exactly what to do next. The reason it is quick to review in Europe is not that we found a shortcut. It is that the decisions are made by code you can inspect rather than by a model whose output nobody can reproduce, and that has been true since the first commit.
What does getting started actually look like?
Three steps, and the first one costs you nothing and needs nothing from us. European buyers usually run it in the other order — meeting first, review later — and that is the order that turns a good quarter into a slow one.
- 1
Send your reviewer the disclosure
It is a public page: what the system does, where AI is involved, where it is not. No account, no NDA, no discovery call. Your DPO can start reading before you have taken a meeting, which is the difference between a two-week review and a two-quarter one.
- 2
Connect your CRM, read-only
A few minutes, and nothing in your CRM changes. Every deal is scored against the evidence behind it rather than the stage it claims, so the deals that have gone quiet surface first — with the reason next to them.
- 3
Act while it still matters
Your team gets the specific next move on the deals that need one, and a person approves anything consequential. Routing a task into a work tool is a separate permission you switch on per tool, and it is refused until you do.
What you get at the end is the calm version of the job: pipeline reviews that stop being a guessing game, a forecast you can take apart in front of finance, and a governance file your reviewer assembled before the contract rather than during it. You walk into the board meeting already knowing which deals move the number.
Does the AI Act actually apply to a sales tool?
Parts of it apply to almost everything, and one part applies hard. Regulation (EU) 2024/1689 prohibits a short list of practices outright — inferring emotions about people in the workplace is on that list — and then asks providers and deployers of most other systems for transparency, human oversight and records that survive being asked about. The phase-in has been amended before, so check the current timetable with your counsel rather than with a vendor page.
The practical consequence for a revenue tool is unglamorous: your DPO will ask what the system does, whether a human is meaningfully in the loop, and whether you can reconstruct why it said what it said. Most sales AI struggles with the third question, because a model that produced a number last quarter cannot be made to produce that same number again.
What is SalesSynq’s own classification?
Preliminary classification, code-anchored control map, counsel review pending. That is the whole claim, stated in the same words on every surface we control, because a classification that gets more confident as it travels through marketing is not a classification.
Underneath it sits a design choice made before the regulation was a procurement issue: the decision is made by code, and the AI only writes the sentence explaining it. That is why the oversight story is short. There is nothing acting on its own, nothing whose answer changes between two identical inputs, and nowhere a generated sentence can quietly become the decision.
Preliminary classification, code-anchored control map, counsel review pending. SalesSynq does not describe itself as conforming, and there is no certification available to hold in this category. SOC 2 and ISO 27001 are evidence programmes in progress, not certifications we hold.
What does your reviewer actually get?
A map from the questions European review asks to the thing in the product that answers them — with the boundary of each answer in the same row. Reviewers do not lose confidence when a vendor names a limit. They lose confidence when they find one the vendor did not name.
| What review asks for | What you get | Where the answer stops |
|---|---|---|
| Disclosure that AI is in use | A public page your reviewer can read today without an account, an NDA or a call: what the system does, where AI is involved, and where it is not. | It is our own preliminary classification with a code-anchored control map. Counsel review is pending. |
| Records of how a decision was reached | Open any score and you see exactly what it looked at — the evidence it used and the rules that were in force when it ran. The same evidence always gives the same answer. | That covers the Synq Score and the risk reads behind it: what the system saw, and what it decided. |
| Meaningful human oversight | The AI writes the sentence. Code makes the decision. A person approves the action — and the sentence is tied to the decision it describes, so an explanation cannot drift away from the verdict. | Nothing here acts on its own, so there is nothing running unsupervised. If you are looking for a system that takes actions by itself, this is not it. |
| No prohibited workplace inference | Model-derived emotion, sentiment, tone and personality fields about a person are discarded, rejected by database constraints and never used in scores or recommended actions. No setting disables that boundary. | We built this because we do not want it. Whether a given feature elsewhere in the market crosses Article 5(1)(f) is a question for your counsel. |
| Data minimisation and worker protection | Group views never resolve down to an individual, and SalesSynq refuses to produce a scorecard on a named person — in two separate places in the product, not one setting. | You can tighten these limits. Nothing loosens them: not a setting, not an endpoint, not a support ticket. |
| An auditable record | The record of what was decided cannot be edited after the fact. The database refuses the change, and the published rules a decision used cannot be deleted out from under it. | It is an append-only, linked record. We describe it in exactly those words and no stronger ones. |
How do we know a person is really in the loop?
Because the job is split three ways and the pieces never swap roles. The AI writes the sentence; code makes the decision; a person approves the action. The sentence is tied to the decision it explains, so a plausible paragraph cannot detach from the verdict it claims to describe.
- AI help is off, per workflow, until you switch it on. The default is silence, not opt-out.
- Quotes and evidence come from the record rather than the model, so an explanation cannot invent a source.
- Approval sits on every consequential change: the assistant proposes, it does not apply.
- When the evidence is too thin, SalesSynq tells you it does not know instead of guessing — and shows you what it could not see.
What stops this becoming an employee-monitoring tool?
Code that refuses, rather than a policy that discourages. SalesSynq will not produce a scorecard on a named person, and it refuses in two separate places rather than one. Group views never resolve down to an individual. Model-derived emotion, sentiment, tone and personality fields are discarded, rejected by database constraints and excluded from scores and recommended actions.
You can make SalesSynq stricter. You cannot turn it on your people. That is a worker protection first and a procurement answer second, and it works far better in a works-council conversation than a promise ever has — which matters, because a works council that says no in month two costs you the same quarter a slipped deal does.
Questions European reviewers ask
Stop losing the quarter to the review
Join the beta and start catching deals before the QBR. Not ready? Send your DPO the Trust Center and the disclosure first — they are public, and reading them costs you nothing.
Private beta is invite-only and requires approval. General availability targeted for Q3 2026.
Last updated . We refresh beta status, availability dates and integration status on a monthly sweep.

