Know if you are single-threaded before it costs you.
See everyone on the buying side, not just the one who replies fastest — who has gone quiet, which seat is empty, and the one introduction worth chasing this week.
Count the people who have actually said something, not the ones on the org chart. SalesSynq compares the buying roles claimed on the deal against who has really engaged, gives you one of five plain states — Mobilized, Building, Fragile, Blocked or Blind spot — and names the single introduction worth chasing this week.
How do I know if I am single-threaded?
By checking whether anyone other than your champion has actually said anything. And you shouldn’t have to find out from an out-of-office. Single-threaded deals never feel single-threaded from the inside — the one contact who replies in ten minutes is also the one who makes the whole thing feel alive.
Then they change jobs, or go on leave, or get overruled by someone you have never met, and a deal you were counting on for the quarter goes from committed to dead in a week with nothing you can do about it. SalesSynq takes the flattery out by separating the roles recorded on the deal from the people who have actually engaged with it.
Who is actually in the room
The roles recorded on the deal, matched against the people who have really been in messages and meetings. A champion in a field but never in a conversation counts as a gap, not as coverage.
Which way each person is moving
New, back after a break, warming up, steady, fading, gone quiet. A steady champion and a fading one are the same person in your CRM and two completely different Fridays.
Who you have never met
The roles this deal needs and does not have, listed by name. This is the part you cannot spot by hand, because you cannot notice a conversation that never happened.
The one introduction to chase
Not a task list. One move — the meeting or the introduction that would close the biggest gap — small enough that you can actually do it this week.
What do the five states mean?
Each one has a different next move, which is why they are states and not a single ranking. Fragile and Blocked are opposite problems: one means you do not have enough people, the other means you have exactly the right person and they are not answering.
- Mobilized
- The roles this deal needs are on the record and more than one of them has been talking to you recently. If any single contact left tomorrow, you would still have the deal.
- Building
- Coverage is genuinely improving. People who were missing have appeared, or contacts who went quiet are back, but you are not there yet. This is what a healthy new deal should look like on the way up.
- Fragile
- The deal is being carried by too few voices. One person is doing all the talking, or the people who were active have started fading. Nothing has gone wrong yet — which is exactly the point. This is the last cheap week to fix it.
- Blocked
- Someone this deal needs is known and is not engaging. Different from Fragile: you know who it is, so the next move is a specific introduction rather than general prospecting.
- Blind spot
- There is not enough here to say anything about this committee, and you are told that rather than given a comfortable-looking state by default. One thread with one contact is not coverage, and a tool that pretends otherwise is helping you lose slowly.
These describe who is engaged. They do not rank how influential a person is, do not predict the outcome, and are not a substitute for your own read of the account.
How do I work a deal with this?
Three steps, and none of them add admin to your week. You are not being asked to log more — the point is to stop needing to.
- 1
Look at the state before the call, not after
Five minutes before your next pipeline review, every open deal already has a state and a named gap. You walk in knowing which three deals the hour is for.
- 2
Make the one introduction it names
One move per deal — the meeting that would close the biggest gap. Ask your champion for it while things are still going well, which is the only time that ask is easy.
- 3
Watch Fragile turn into Building
The state moves when the coverage does. That is your evidence the work is landing, and it is the same evidence your manager sees, so you stop having to argue for it.
A quarter of working this way and the deals you lose are the ones you were always going to lose. The ones that used to die quietly in legal, because the person who owned the budget never met you, are the ones you now catch in week three.
Where does each name on the list come from?
From what people did, or from what someone typed — and you always know which. The same inputs always give the same state, so this is not a model quietly deciding how important it thinks your VP of Engineering is. A claim in a field is never mistaken for a person turning up.
- Claimed
- A buying role someone recorded on the deal — economic buyer, champion, technical evaluator. Somebody typed it. It is treated as a claim, not a fact.
- Worked out
- A role read from how the person actually behaves rather than from a field. Labelled separately, so you always know which of the two you are looking at.
- Unplaced
- Someone who keeps turning up and cannot be placed on the committee. Kept in front of you as a known unknown rather than quietly dropped off the list.
The state comes with the evidence it was built from, so you can see who counted and why. It is worth knowing that the Synq Score is the number built for you to pull apart in detail — this is the map, not the audit.
What will it refuse to tell me?
Three things, on purpose — and each one is something a competing tool would happily invent. Guessing at them would make everything else here worth less, because you would never know which parts to trust.
- It will not tell you how influential someone is. Answering your emails quickly is not the same as signing the contract, and a stakeholder map built on that assumption is fiction.
- It will not predict the outcome of the deal. Who is engaged is one input to how a deal is going, not a verdict on your quarter.
- It will not profile people. Model-derived emotion, sentiment, tone and personality fields are rejected at the storage boundary and excluded from scores and actions; a scorecard for a named individual is refused outright.
Questions about multithreading and committee coverage
See which of your deals rest on one person
Connect HubSpot read-only, or upload an export, and get every open deal placed into a plain state with the missing name spelled out.
Private beta is invite-only and requires approval. General availability targeted for Q3 2026.
Last updated . We refresh beta status, availability dates and integration status on a monthly sweep.

